Frozen Foods Supervisor
Responsible for leading the group to excel; ensuring and enhancing performance, and exceptional quality, (e.g. high yield, low disposals). Focused on bigger picture, continuous improvement, planning, organizing multiple units for success; reviewing staffing levels, evaluating and optimizing resources (people and capital). Is responsible for working across the organization and with multiple departments and functions. Charged with creating a vision for the group, helping effect change, and setting the tone and creating an environment that fosters success.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Develop depth and experience of team by recognizing individual development opportunities and proactively addressing them.
- Track employees' planned and unplanned absences, tardiness, and overtime. Proactively and appropriately follows up with employees needing improvement.
- Optimize the number of full time employees to reduce temporary and regular labor costs.
- Evaluate employee performance through ongoing feedback (positive and negative) and annual performance reviews. Place subordinates lacking in skills sets on formal development plans and tracks progress. Initiate the disciplinary process, when necessary and disqualify personnel not able to perform to established standards. This includes but is not limited to following standard procedures, food safety, quality, safe use of equipment, GMPs, labeling, etc.
- Review and submit payroll at the end of each period.
- Provide guidance and direction to Leads. Develop their supervisory and leadership skills.
- Create the daily staffing list. Coordinates with the temp agency if there is a need for temporary employees.
- Coach Leads and employees to stop production / packaging lines when quality issues arise.
- Determine employees' readiness to learn new skills and take on greater responsibility.
- Lead problem-solving meetings to involve employees in creating and implementing solutions for production problems.
- Provide ongoing and frequent feedback to individual employees to inspire and improve performance.
- Interview and select employees (temp and otherwise) for regular employment.
- Motivate and lead employees to meet and exceed goals
- Approve requests for time off (PTO).
- Review the production schedule / demand regularly to determine needs for schedule change.
- Monitor product quality and ensures that no substandard product is produced and/or packaged.
- Initiate and lead efforts to continuously improve; maximize yield and minimize waste.
- Coordinate using partial assembled WIP’s and assembly level RTS.
- Audit practices on the floor for adherence to written procedures, communicate successful audits positively with team members, and employ sense of urgency to correct any noted deviations.
- Monitor equipment downtime and works with Maintenance to resolve equipment related problems.
- Submit MCRs for process changes.
- Quickly responds to interruptions on the production line and/or process. Focuses immediate attention to getting the line running as soon as possible.
- Initiate (write up) and follow up on work orders for the area.
- Complete all production / packaging reports including, but not limited to, material usage, waste, downtime, attendance, etc.
- Monitor and manage supplies (ink, gaskets, lubricants, etc.) - non-inventoried items
- Proactively seek opportunities to reduce labor, increase productivity, and solve problems with team members.
- Document procedures for standardization and training purposes. Update SOPs.
- Work with other department to solve problems related to GMPs, Quality, Sanitation, Safety, and production
- Maintain employee training records.
- Maintain weekly and monthly reports
- Maintain reports showing labor utilization including temporaries
- Track OT and actively manages labor costs for the team or dept
- Complete daily reports (e.g. production, case goal)
- Collect and review batch sheets and disposal forms on a daily basis for completeness and accuracy. Assure all info is reported on time.
- Analyze waste, downtime, and yields and identifies opportunities for improvement.
- Meet regularly with team members to communicate department performance against objectives and standards.
- Works with the Frozen Foods Training Coordinator to ensure that employees in training are scheduled appropriately to maximize their training potential and ensuring that employees needing training are scheduled accordingly
- Meet weekly with Frozen Foods Training Coordinator and Leads to understand what the training priorities are on a daily basis.
- Supervise all production and packaging personnel including Team Lead
EDUCATION and/or EXPERIENCE
- Bachelor’s Degree from a four-year college or university; or four years of food and/or manufacturing related experience and/or training; or equivalent combination of education and experience.
- Active listening skills
- Builds and maintains relationships easily
- Is approachable, empathic, and compassionate; boosts self-esteem and maintains respect
- Works easily with diverse styles and people from different backgrounds
- Can comfortably give and receive personal feedback
- Able to confront issues and conflict in a constructive and productive manner.
- Demonstrates patience and a calm, reassuring manner; shows even composure, even in the face of frustration and mounting pressure
- Able to train others to perform to standards.
- Cooperates easily with peers and others. Can collaborate across organizational boundaries.
- Motivates others with positive, encouraging messages and spirit; charisma.
- Provides vision and direction to help others achieve goals.
- Effectively coaches others to reach their potential.
- Courageously confronts performance issues and addresses problems.
- Initiates improvement and problem solving. Able to lead a team to solve problems.
- Is able to teach others; provide context as well as details.
- Can think strategically; yet, operate effectively at the ‘ground level.’
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